SwaxFix terms of use

What SwaxFix is

SwaxFix is a marketplace run by Webtronaut Innovations LLC. Drivers post a car problem, SwaxCar writes a first report, and local repair shops bid on the labor. We run the report, the bid board and the deposit tracking described below. We do not repair cars, and we are not a party to the repair. That agreement is between the driver and the shop.

The SwaxCar report is a starting point

The report is an estimate made from a short video, a few photos or a written description. It is not a diagnosis, an inspection, a written estimate or a promise about what the repair will cost. Only a shop that has the car in front of it can confirm what is wrong. If the report says a car may be unsafe to drive, take that seriously and have it checked before driving.

Posting a job (drivers)

• Posting is free. Describe the problem honestly and only post a car you own or are allowed to have repaired.
• A job stays open for bids for 24 hours.
• You choose the winner, or no winner at all. Picking a winner means you intend to book that shop at that labor price, so pick like you mean it.

Labor-only bids and your own parts

Bids on SwaxFix are for labor only. You may buy the part yourself and bring it, which is often where the savings are. A shop may decline a customer-supplied part, and it does not have to warranty a part it did not supply. It should still stand behind its own workmanship. Check the part fits your exact car before you buy it.

When the shop sees the car

A bid is based on what the shop can see online. If the shop finds something different once the car is in front of it, it must tell you and get your OK before doing any extra or different work. Shops must follow their state's rules on written estimates and authorisations. In California, that includes the Bureau of Automotive Repair's written-estimate rules.

Bidding (shops)

• A bid is a real offer: a labor price and when you can do the job. Bid only what you will honour for the job as described.
• Bids are live and public to everyone on that job. Drivers and other bidding shops see your shop's real name, price, timing and distance.
• You can lower your bid while the job is open. You cannot raise it.
• You are responsible for holding any licence or registration your state requires to do repair work.
• Repeatedly winning and walking away gets an account closed.

Autopilot (shops)

Autopilot bids for your shop using the rules you set: job types, distance, your lowest price and when you can start. Every Autopilot bid is a real offer from your shop, exactly like a bid you place by hand. It only ever lowers your bid, never below your limit. You can change the rules or switch it off at any time on the Autopilot page.

Ratings and the quote check

Shop ratings come from Google Maps and are shown as Google provides them. By using SwaxFix you also agree to the Google Maps Terms of Service. The quote check compares a quote with labor-guide times and typical prices. It is a guide to help you ask good questions, not proof that a shop overcharged.

Fees

Launch month: SwaxFix charges no fee at all on any job won before December 10, 2026.

After that, posting and bidding stay free. The winning shop pays SwaxCar a fee of 10% of the winning labor price, with a minimum of $5, and only when it wins and gets paid. Drivers pay no platform fee. There are no monthly plans.

Deposits and staged release

When a driver picks a winner, a deposit of 10% of the winning labor price is held on the platform before work starts. It is released to the shop in stages as the photo-proof checkpoints on the job page are confirmed. If a checkpoint sits unconfirmed for 48 hours after the shop posts its proof, it counts as confirmed.

Read this part twice: while the platform is in its early launch phase, deposits and payments are recorded and tracked inside SwaxCar only, and no real money moves through the site. When live payments switch on, this page will say so clearly before anyone is asked to pay anything.

Fair use

No fake jobs, no shill bidding, no contacting each other to cut the platform out of a deal that started here, no scraping, and no using SwaxFix to advertise unrelated services. We can remove jobs, bids and accounts that break these rules. We warn first unless the behaviour is plainly dishonest.

Liability

SwaxFix provides the marketplace as it stands. We work to keep it accurate and online, but we do not guarantee any shop's work, any part, or any SwaxCar report. Disputes about the work itself are between the driver and the shop. Disputes about a deposit held by the platform come to us first, and we review the checkpoint proof from both sides before deciding. Nothing in these terms limits liability that cannot be limited by law.

Changes and contact

If these terms change in a way that affects a live job, we will say so on this page, and the new version applies from the date shown at the top. Questions: info@webtronaut.com.

These terms are a plain-English statement of how the marketplace works. They have not been reviewed by a lawyer yet, and they are not legal advice.